Shipping Policy
Order Processing Time:
All orders are processed within 1-3 business days after payment confirmation. Orders placed during weekends or public holidays will be processed on the next business day.
Shipping Methods:
We provide the following shipping options:
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Standard Shipping
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Expedited Shipping
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Express Shipping (where available)
Estimated Delivery Time:
Delivery times vary depending on the shipping method and destination:
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Domestic (USA): 3-7 business days (Standard), 1-3 business days (Express)
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International: 7-21 business days, depending on destination and customs clearance
Shipping Costs:
Shipping fees are calculated at checkout based on package weight, dimensions, and destination. Free shipping promotions may apply to qualifying orders.
Order Tracking:
After your order ships, you will receive an email with a tracking number. Use this number on the carrier’s website to monitor your shipment status.
Customs, Duties, and Taxes:
For international orders, customs fees, import duties, and taxes may apply. These charges are the buyer’s responsibility. Please consult your local customs office for more information.
Address Accuracy:
Please ensure the shipping address provided is complete and accurate. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery for assistance and claims.
Order Changes or Cancellations:
Changes or cancellations must be requested within 24 hours of placing the order. Once an order is shipped, it cannot be altered or canceled.
Multiple Shipments:
Large orders may be shipped in multiple packages. Tracking information for each shipment will be provided separately.
International Shipping Restrictions:
Some countries or regions may have restrictions on certain products. We reserve the right to refuse or cancel orders that cannot be shipped to certain destinations.