Our Commitment
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a straightforward return and exchange process.
Return Period
You may return most items within 7 days of receipt for a full refund or exchange.
Conditions for Returns
Items must be unused, in original condition, and with all tags and packaging intact.
Returned items should not show signs of wear or damage.
Personalized or custom-made products are not eligible for return unless defective.
How to Initiate a Return or Exchange
Contact our customer service at [email protected] within 7 days of receiving your order.
Provide your order number and reason for return or exchange.
We will provide you with return instructions and the return address.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error.
We recommend using a trackable shipping service to ensure your return reaches us safely.
Refunds
Once we receive and inspect the returned item, we will process your refund within 7 business days.
Refunds will be issued to the original payment method.
Shipping fees are non-refundable.
Exchanges
Exchanges are subject to product availability.
If the desired item is not available, a refund will be issued.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage.
We will arrange a replacement or refund at no additional cost.
Contact Us
For any questions or assistance, please reach out to:
[email protected]
